Right to File a Complaint
If you believe your rights have been violated, you are entitled to file a complaint with us, the Secretary of the Department of Health and Human Services, Medicare, or your State Board of Pharmacy. All complaints will be kept confidential, and will not affect your treatment under any circumstances. If your complaint is not resolved within 5 working days, you may submit a formal grievance to Ethical Factor Rx.
Contacting the Compliance Officer
Ethical Factor Rx:
4213 Birney Avenue Moosic, PA 18507
Secretary of the Department of Human Services:
State Board of Pharmacy: